Frequently Asked Questions

What is required from me to set up the dome?

All we need from you is the use of a plug socket closest to the garden to run an extension lead from. Parking nearby is also helpful.

How big are your domes?

The dome is 3.6m in diameter and can be set up on any flat surface including grass, patio and decking.

Can I hire a dome for more than one night?

Yes, it can. We offer a discount when hiring for additional nights. Contact the team directly to get a quote.

Can I decorate it myself?

Of course! Our basic dome package is just for this. We’ll just put up the dome and leave the rest for you. However, before taking on the task yourself, we recommend talking to the team to see if we can make your vision become a reality.

Is it really expensive?

Many of our customers are surprised at the cost of our domes, with prices starting at £80.

How long will I have my dome for?

Your overnight hire will be set up between 11 and 3 with collection between 10 and 11 the following morning. However, this can altered to suit your schedule. Just let the team know when you’re booking and we’ll do our best to work around you. Daytime bookings are also available.

Is it cold inside the domes?

When you hire a dome, you don’t need to worry about the weather. During winter months our domes are all supplied with heaters, blankets and hot water bottles. For hotter months our summer cover helps keeps things cool and fans are also available.

I can't see the package I want on the site, can I still book?

If you’re after something specific or tailor made, our team will always try to make it happen. Just drop us a note before you book and we’ll make sure you get exactly what you’re after!

I don't have a garden, can I still have a dome?

Unfortunately our domes require an outdoor space – as long as this can be arranged, we’re happy to set it up. If you can’t arrange a suitable area, we do offer indoor packages such as our indoor sleepover package. Just contact the team and we’ll do our best to make your event magical.

Do you cover events like baby showers and weddings?

We love celebrating with our customers and would be more than happy to help make your event even more special. Contact the team to discuss themes, timings and packages.

How do I pay?

We require a 25% deposit at the time of booking via the booksy app. Your remaining balance is due to be paid on the day of set up via cash or card.

Do you have any offers available?

We do occasionally run offers and discounts, as well as special prices for cancellations. We always post these on Instagram and Facebook first, so make sure you’re following to keep up to date.

Where do you cover?

We are based in Portsmouth but we also cover Fareham, Whiteley, Drayton, Horndean, Waterlooville, Havant and Emsworth. If you’re unsure if you fit within our area, just contact the team.

What do I do if I need to cancel my booking?

Plans change – we get that. Unfortunately all our deposits are non refundable, you can however move your booking to an alternative date for no extra charge.

I have a question that isn't listed here - what should I do?

Our team are here to answer any questions you may have, just get in touch with us by phoning 07523 404989, writing to us down below or contacting us on Facebook.

Call us on 07523 404989

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